7×
Reply while the lead is hot
A lead contacted within the hour is 7 times more likely to turn into a real conversation.
Source: Harvard Business Review, 2011
← See our other solutions
SMS & email follow-ups
How it works
A sequence that works while you work
Example for a gym. Messages and timing are tailored to your business.
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A lead fills in your form
Website, Instagram, Facebook… or you send a quote.
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Instantly · SMSPersonalised text
They get a reply within seconds, even at 11 pm.
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+ 1 h · EmailEmail with the key details
Prices, opening hours and a link to book a free trial.
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Day 1 · SMSFollow-up text
Only if they haven’t replied yet.
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Day 3 · EmailEmail with a client review
Proof that others have taken the step.
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Day 10 · SMSLast message
One simple question: “Still interested?”
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They reply or book: the sequence stops
You get notified and only call the leads who are really interested.
Surface Coach
Hi Julie, thanks for getting in touch! Your trial session is free. Which day suits you this week?
Hi Julie, there are 2 slots left on Thursday for your trial. Shall I book one for you?
Yes, Thursday 6 pm is perfect!
Done, see you Thursday at 6 pm! You’ll get a reminder the day before.
Example conversation
What you get
More clients, without spending your evenings on the phone
20% → 48%
More quotes signed
Omar Slimi (SBS Bloc, construction) more than doubled his signing rate with one automatic follow-up email.
+42%
More sign-ups, no extra effort
Maxime Duchemin (Surface Coach) got 42% more sign-ups in 3 weeks thanks to SMS follow-ups.
“In 3 weeks, automated SMS follow-ups pushed my sign-ups up. I’m not going back.”
Who does what
Nothing technical for you to handle
What we do
- Find where your leads come from and where they drop off
- Write the messages with you, in your voice
- Connect your forms, quotes and calendar
- Test everything before launch
- Track results and keep improving the sequence
What you do
- Approve the messages
- Reply to the leads who come back to you
FAQ
Your questions
Do the messages sound robotic?
No. We write them with you, in your voice, and personalise them with each lead’s name and request.
What happens when a lead replies?
The sequence stops automatically for them and you get notified. They receive no more follow-ups.
Does it work for my quotes?
Yes. The same logic applies to every quote you send: spaced follow-ups until it’s signed or clearly declined.
How much does it cost?
Every setup is tailored to your business. We give you a clear price during the discovery call, which is free and with no commitment.
How long does setup take?
It depends on the tools you already use. We give you a precise timeline during the discovery call.
Interested?
Let’s set up your follow-ups
Whatever suits you: a 15-minute call, or a message and we’ll get back to you.
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